qr_code_scanner VISITOR MANAGEMENTFor residents and guards

Know who is expected at the gate.

Visitor management connects the member who expects a visit with the guard who receives it. A pre-approved visit gives the gate team the context to check in the right person and close the visit at departure.

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Guard using a tablet at a community entrance
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Visitor workflow
Expected visits and gate records
THE WORKFLOW

How it works

Follow the steps from resident creates a visit through guard records departure.

01

Resident creates a visit

Add the visitor type, expected arrival and unit details.

02

Guard confirms arrival

Review the expected list and register check-in at the gate.

03

Guard records departure

Complete check-out so the visit history is accurate.

WHAT IT COVERS

Connect the resident’s invitation to the gate log.

Help guards manage expected arrivals while maintaining a useful gate record.

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Visit types

Capture guests, deliveries, service providers and other approved visit categories.

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Resident context

Associate a visit with the correct property and member.

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Gate record

Record expected arrivals, actual check-in and check-out in a guard-focused workflow.

COMMON QUESTIONS

Visitor Management FAQs

Can the guard see a pre-approved guest?

The expected-visitor view is designed for that handoff from resident to gate.

Is this a separate guard application?

SocMgt uses role-specific views within the community platform.

See how SocMgt fits your community.

Tell us about your structure, roles and everyday workflows.

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